Most tax problems aren't caused by claiming something you weren't entitled to. They are caused by claiming something you were entitled to and being unable to prove it. A simple, consistent record-keeping system is the cheapest tax protection available, and this checklist sets one up.
Key takeaways
Individuals generally need to keep tax records for five years from the date they lodge their return, and longer for some records such as capital gains and depreciation.
A good record shows who supplied the item, what it was, the amount, and the date; for dual-use items you also need your basis for the work or business share.
Digital copies are acceptable if they are true and clear reproductions of the original.
Sole traders need full business records, not just receipts: invoices, bank statements, asset registers and GST records.
The ATO app includes a tool for capturing receipts and logging work-related expenses during the year.
Why records matter more than you think
When the ATO reviews a claim, the question isn't whether the expense was plausible; it is whether you can show it. Without records, an otherwise valid deduction can be disallowed, and penalties and interest can follow. With good records, a review is usually a short exchange of documents.
Income: your income statement (available in myGov), payslips for any job that didn't report through Single Touch Payroll, records of cash, tips and side income, and bank interest statements.
Work expenses: receipts or invoices for each item you claim, plus evidence you weren't reimbursed where relevant.
Dual-use items: a usage diary or other basis for the work share of phones, internet, computers and similar items.
Working from home: a record of actual hours worked from home if you use the fixed rate method, or itemised bills and calculations if you use actual costs. See our comparison of the two methods.
Car expenses: records supporting the method you use; the logbook method requires a valid logbook kept for a continuous period set by the ATO, plus odometer readings and fuel and running cost records.
Self-education: enrolment details, fees, and how the course relates to your current job.
Donations: receipts from deductible gift recipients.
Private health insurance: your annual statement, if not pre-filled.
Cost of managing tax affairs: invoices from your tax agent.
Checklist for sole traders
Sales records: copies of every invoice or receipt you issue, and records of cash takings.
Purchase records: supplier invoices, receipts, and valid tax invoices for GST credits if registered.
Bank records: statements for every account used in the business; a separate business account simplifies this enormously.
GST and BAS: copies of lodged activity statements and the workpapers behind them.
Assets: a register of depreciating assets with cost, date, effective life and business-use share.
Employees: payroll records, TFN declarations, super payments and Single Touch Payroll reports.
Home and vehicle use: records of the business portion of shared costs.
Five years from when they were prepared, obtained or the transaction completed, whichever is later
Check the ATO's business record-keeping rules
Capital gains records
Five years after the CGT event that relies on them
For shares or property held long term, this can mean decades in total
Depreciating asset records
Five years after the last decline-in-value claim
Include purchase date and cost
Losses carried forward
Until the period for amending the year the loss was used has passed
Applies to both revenue and capital losses
These are general rules; the ATO's pages set out exceptions and the exact start dates for each period.
The best time to file a receipt is the day you get it. The worst time is the week before your return is due, when half of them have faded or gone missing.
Building a system that actually works
Capture immediately. Photograph receipts on the day, using the ATO app's tool or a folder on your phone named by financial year.
Use one storage location. A single cloud folder with sub-folders for income, expenses, assets and tax documents beats scattered email attachments.
Name files consistently. Date, supplier and item, so you can search years later.
Back up. Keep a second copy somewhere separate, especially for long-lived CGT records.
Review quarterly. Ten minutes every quarter catches missing receipts while you can still get copies.
Close each year. After you lodge, save your notice of assessment and a copy of the return in the same folder.
Records people most often forget
Evidence of no reimbursement. If your employer has a reimbursement policy, a note or email showing an item wasn't reimbursed can matter as much as the receipt.
The calculation itself. For any apportioned claim, the receipt proves the cost but not the work share. Keep the diary, spreadsheet or note that shows how you got there.
Purchase records for long-held assets. Shares bought through an old broker, property bought decades ago, and crypto on a platform that has since closed are classic gaps. Download and save statements while you still can.
Improvement invoices. Renovations to an investment property, and in some cases to a home that may later be rented, can affect your capital gains position years later.
Agent correspondence. Questions you answered for your tax agent and the information you gave them support the position taken in your return.
Notices from the ATO. Notices of assessment, amended assessments and letters about debts or reviews belong in the same folder as the return they relate to.
What makes a record acceptable
A receipt or invoice should generally show the supplier's name, the amount, a description of the goods or services, the date, and the date of the document. Bank statements alone often don't describe what was bought, so pair them with other evidence. Digital records are fine if they are a true and clear copy, kept in English or easily translated, and stored securely for the required period. Faded thermal-paper receipts are a common failure point, which is another reason to photograph them straight away.
Frequently asked questions
Do I need to keep paper originals if I have photos?
Generally not, as long as the digital copy is a true and clear reproduction of the original and you keep it for the required period. Check the ATO's guidance on electronic records for the full conditions.
Are there claims I can make without receipts?
Some smaller claims and set-rate methods have simplified evidence rules, but you still need to be able to show how you worked out the claim. Don't treat any claim as record-free.
What happens if I can't produce a record during a review?
The ATO may disallow the claim, and penalties and interest may apply depending on the circumstances. If records were lost through events outside your control, explain this and provide whatever alternative evidence you have.
Verdict: Set up one digital folder per financial year, capture every receipt the day you get it, record the basis for any dual-use claim, and keep everything for at least five years after lodging, longer for CGT and depreciation records. It takes minutes a week and turns any ATO review into a formality. When to see a registered tax agent: if you are a sole trader setting up books for the first time, if you have lost records for a significant claim, or if you hold long-term assets and want your cost base records checked before you sell.